Instructor by : Sedjahterani, SE
The programme shows you how to plan and organise efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organisation’s goals.
- Develop skills and make a greater contribution to your team.
- Become more proactive.
- Communicate confidently and effectively with your manager, colleagues and other departments.
- Deal with the difficulties and pressures of working for more than one person.
- Plan, organise and manage your time more effectively.
- Apply top tips for writing emails and letters.
1. Supporting Your Manager/Department/Team
- How you and your manager can work together to build a team.
- Balancing the demands of more than one manager.
- Building a successful working relationship with your manager and team members.
- Prioritising your workload, being flexible when priorities change
2. Communicating Confidently and Positively
- Communicating face-to-face with confidence.
- Projecting a confident and professional image.
- Effective listening skills
3. Organisation and Time Management
- Establishing effective procedures – organising diaries and follow up.
- Managing your own and your manager’s time – organisation and planning techniques that get you in control.
- Organising meetings – key tips.
- Saving time using email
4. Writing Clearly and Concisely
- Writing on behalf of others.
- Avoiding common mistakes.
- Planning and writing emails
5. Communicating Effectively through Assertiveness
- Effective listening and questioning skills.
- Building rapport in face-to-face communication.
- Identifying passive, aggressive and assertive behaviour.
- Saying no without feeling guilty
6. Personal Development :
- Accepting new responsibilities and challenges with confidence.
- An action plan to implement and monitor your development.
Lunch + 2 X Coffee Break
TRAINING FEE for Professional Skills for Administrators and Secretaries
Rp .7.000.000,- / participant / Non residential
(Kuota minimal 3 participant training siap running)
Data Materi Training
|Topik Training||: Professional Skills for Administrators and Secretaries|
|*Jumlah Peserta||Estimasi Jumlah Peserta yang di ajukan|
|*Nama Peserta Yang Didaftarkan|
|*Email Alternatif||eg: gmail, yahoo, hotmail|
|* Harus di isi|