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Online Training – QA and QC Continous Monitoring System
September 30, 2020
Jadwal Pelatihan Online Training – QA and QC Continous Monitoring System
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DESCRIPTION
Banyak perusahaan menganggap, walaupun proses produksi telah cukup mumpuni dalam menghasilkan produk berkualitas, namun tidak yakin jika proses operasi “tanpa karyawan bagian kualitas” harus ditiadakan. Departemen Kualitas (apakah QC atau QA), diperlukan untuk memastikan produk yang dikirim ke pelanggan sesuai dengan peryaratan yang ditetapkan.
Maka tidak heran, proses pengedalian kualitas oleh Departemen Kualitas, dimulai sejak kedatangan material (Incoming Quality Control), pengendalian kualitas dalam proses produksi, pengendalian kualitas produk sebelum dikirim ke pelanggan, pengendalian jasa technical service, dll.
Maka, pelatihan ini sangat penting bagi para praktisi kualitas untuk meningkatkan kinerjanya.
PURPOSE
Setelah mengikuti pelatihan ini, peserta diharapkan mampu:
- Memahami dan mampu menerapkan Konsep dan Prinsip Internal Quality Control di Perusahaan
- Mampu melakukan pengendalian Incoming Quality Control
- Mampu melakukan pengendalian Line Process Quality Control
- Mampu melakukan pengendalian Outgoing Quality Control
- Mampu melakukan pengendalian Reliability Quality Assurance
- Memahami dan mampu menerapkan secara praktik teknik pengendalian kualitas
- Membangun Quality Manual, Quality Standard, dan Quality Control Plan
OUTLINE MATERI Training Online – QA and QC Continous Monitoring System
1. Data Quality Management
2. Purpose of QA/QC and Verification
- Investigate Accuracy, Completeness, Transparency, Consistency
- Risk Management
- Management and Credibility
- Continuous Improvement
3. Quality Control System
- Monitoring Requirements
- Approaches of Monitoring
- Facility Operation Status
- Data Management System
- Monitoring Process
4. Quality Assurance System
- Quality Assurance Team
- Quality Assurance Plan
- Quality Assurance Report
- Data Quality Assurance
5. Type of Quality Assurance
- Internal Assurance/Internal auditing
- External Assurance/Verification
6. Managing Quality in Business Process
- Evolusi Proses Pengendalian Kualitas
- Hubungan Kualitas Terhadap Biaya
- Peran dan Tugas Departemen Kualitas
7. Managing Internal Quality Control (IQC)
- Pengendalian Kualitas Material Masuk
- Pengendalian Material Bermasalah dari Supplier
- Teknik Sampling
- Corrective Action dan Supplier Corrective Action Report
8. Managing Internal Process Quality Control (IPQC)
- Identifikasi Critical to Quality (CTQ)
- Process Control Chart
- Pengendalian Capability Process (CP dan CPK)
- Pengendalian Produk Tidak Sesuai
9. Managing Outgoing Quality (OQC) dan Quality Assurance
- Quality Assurance Test
- Penilaian Hasil Test Quality Assurance
- Technical Customer Services
10. Quality Sevices and Handling Customer Complaint
- Pengendalian Komplain Pelanggan
- Meeting Koordinasi Komplain Pelanggan
- Teknik Investigasi dan Analisa Masalah
- Prinsip dan Teknik Menjawab Komplain Pelanggan
11. Develop Quality Manual and Quality Control Plan
- Develop Quality Manual
- Develop Quality Standard
- Develop Quality Document & Checklist
- Quality Meeting dan Review
12. Quality Improvement Program
- Prinsip Kaizen
- Perbaikan Fokus pada 3G
- Quality Improvement Tools
13. Managing Supplier Performance
- Quality Agreement
- Quality Improvement Program
- Supplier Quality Audit
