General ServiceOktober 2016Yogyakarta

Catering and Accommodation Management (Including Table Manner)

Jadwal Training Catering and Accommodation Management (Including Table Manner):

    Instructor by: Ratna S

     

    OUTLINE MATERI Training Catering and Accommodation Management (Including Table Manner)

    1. Catering Management

    The course which are specially design for middle management position will guide the person to have a better catering management role and understanding in order to achieve a better catering service operations and administration, with the topics of :

    • Menu Planning & Design
    • Menu Engineering
    • Contemporary Kitchen Management
    • Mess Hall/Restaurant Administration
    • Contemporary Mess Hall/Restaurant Management

    2. Accomodation Operations

    After completing the course, the participants of The Course will be expected to be able to better understand the role and function or accommodation establishment within the primary Department Camp Housing, Housekeeping, Public Area and Maintenance Department with the topics of :

    CAMP HOUSING :

    • Staff Camp in BUMN
    • Guest House
    • Reservation Handling
    • Managing Camp Housing Operations

    HOUSEKEEPING & PUBLIC AREA:

    • Housekeeping Administration
    • Managing Housekeeping Operations
    • Plantation & Gardening

    SERVICE EXCELLENT (Pelayanan Prima) meliputi unsur-unsur :

    • Reliabilitas
    • Responsive
    • Jaminan/kepastian
    • Empati
    • Berwujud

    TABLE MANNER

    • How to show a positive first impression
    • Personal Image, maintaining self-image and corporate image
    • Increased motivation and improved self-confidence
    • Look professional in every situation

     

    TRAINING METHOD

    Presentation

    Discussion

    Case Study

    Evaluation

     

    FACILITY

    Training Kit

    Handout

    Certificate

    Lunch + 2 X Coffee Break

    Souvenir

    Pick Up Partcipant

     

    TRAINING FEE for Catering and Accommodation Management (Including Table Manner)

    Rp6.500.000,-/peserta/non recidential

    Form Pre-Registrasi

    Data Materi Training

    Topik Training : Catering and Accommodation Management (Including Table Manner)
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