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Change Management in Banking Industry

Training Change Management in Banking Industry

DESKRIPSI Training Change Management in Banking Industry

Industri perbankan saat ini menghadapi perubahan yang sangat dinamis akibat perkembangan teknologi digital, regulasi yang semakin kompleks, perubahan perilaku nasabah, serta persaingan dengan fintech dan lembaga keuangan digital. Bank dituntut untuk mampu beradaptasi secara cepat terhadap transformasi organisasi, digitalisasi layanan, perubahan budaya kerja, hingga implementasi model bisnis baru. Pelatihan Change Management in Banking Industry untuk membantu organisasi perbankan dalam merancang, mengelola, dan mengimplementasikan perubahan secara efektif agar tetap kompetitif, agile, dan berorientasi pada customer experience.

TUJUAN Training Change Management in Banking Industry

• Memahami konsep dasar change management dalam industri perbankan
• Mengidentifikasi faktor pendorong perubahan di sektor perbankan
• Menyusun strategi implementasi perubahan organisasi
• Mengelola resistensi karyawan terhadap perubahan
• Mengembangkan budaya organisasi yang adaptif dan inovatif
• Memastikan keberlanjutan transformasi bisnis bank

MATERI Training Change Management in Banking Industry

1. Fundamental Change Management in Banking
   • Konsep dasar change management
   • Urgensi perubahan di industri perbankan
   • Tantangan transformasi bank modern
2. Drivers of Change in Banking Industry
   • Digital banking transformation
   • Perubahan regulasi dan compliance
   • Disrupsi fintech dan kompetisi industri
   • Perubahan perilaku nasabah
3. Change Strategy Development
   • Analisis kebutuhan perubahan
   • Penyusunan roadmap transformasi
   • Penetapan target perubahan organisasi
   • Prioritas implementasi perubahan
4. Leadership and Change Management
   • Peran leadership dalam perubahan
   • Strategic decision making
   • Leading organizational transformation
   • Building commitment to change
5. Managing Resistance to Change
   • Identifikasi sumber resistensi
   • Strategi mengatasi penolakan perubahan
   • Stakeholder engagement
   • Employee adaptation strategy
6. Organizational Culture Transformation
   • Building agile organization
   • Innovation mindset in banking
   • Culture alignment with business strategy
   • Team collaboration improvement
7. Communication in Change Process
   • Internal communication strategy
   • Effective communication during transition
   • Managing uncertainty communication
   • Communication channels optimization
8. Monitoring and Sustaining Change
   • Measuring change effectiveness
   • KPI implementation for transformation
   • Continuous improvement
   • Sustainability strategy

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