Legal, Corporate Law & Responsibility

Resolving Contractual Claims And Disputes

Jadwal Pelatihan Resolving Contractual Claims And Disputes

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Instructor by : Budi Agus Riswandi


  1. Identify and avoid causes for contractual claims and change orders.
  2. Recognize the different types of claims and how to prevent and/or deal with each type.
  3. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute
    Resolution (ADR) and litigation.
  4. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and
    change orders.


Why Claims Occur

  • Situations Causing Costly Claims
  • Contractor Practices that Cause
  • Owner Practices that Cause Claims
  • Causes Associated with: Contract
    Documents, Contract Awards, Contract Administration and Claim Settlement
    Procedures and Practices

Contractors Objectives

  • Profits
  • Fair and Unfair Practices
  • Keeping Records

Contracts in Progress

  • Avoiding Problems
  • Know Your Contract
  • General and Special Terms


  • Nature of Claims
  • Types of Claims
  • Claims Process

Quantification of Damages

  • Types of Damages
  • Liquidated Damages
  • Actual Damages
  • Other Considerations

Dispute Resolution

  • Negotiation
  • Arbitration
  • Litigation
  • Alternative Dispute Resolution

Case Study

  • Factual Background of the Project
  • The Project Events
  • Discussion of the Project; Problems
    and Responsibilities



  • Presentation
  • Discussion
  • Case Study
  • Practice
  • Evaluation



  • Training Kit
  • Handout
  • Certificate
  • Lunch
  • 2 X Coffee Break
  • Souvenir



Rp. 6.000.000,- / Participant / Non residential

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