Instructor by : Drs. H. Syafaruddin Alwi, M.Si.   BENEFIT Identify conflict management styles. Describe the skills necessary to effectively engage in conflict. Describe approaches to conflict in terms of the

Instructor by : Fauzan Asmara   INTRODUCTION Conflicts can be hard and unavoidable, but it can be managed or minimized. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone who