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Essential Skill For Administrators
March 28, 2016
Jadwal Pelatihan Essential Skill For Administrators
| Tanggal | Tempat | Kota | | Belum ada jadwal terbaru |
DESCRIPTION
The programme shows you how to plan and organise efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organisation’s goals.
BENEFITS
- Develop skills and make a greater contribution to your team.
- Become more proactive.
- Communicate confidently and effectively with your manager, colleagues and other departments.
- Deal with the difficulties and pressures of working for more than one person.
- Plan, organise and manage your time more effectively.
- Apply top tips for writing emails and letters.
MATERI Training Essential Skill For Administrators
1. Supporting Your Manager/Department/Team
- How you and your manager can work together to build a team
- Balancing the demands of more than one manager
- Building a successful working relationship with your manager and team members
- Prioritising your workload, being flexible when priorities change
2. Communicating Confidently and Positively
- Communicating face-to-face with confidence
- Projecting a confident and professional image
- Effective listening skills
3. Organisation and Time Management
- Establishing effective procedures – organising diaries and follow up
- Managing your own and your manager’s time – organisation and planning techniques that get you in control
- Organising meetings – key tips
- Saving time using email
4. Writing Clearly and Concisely
- Writing on behalf of others
- Avoiding common mistakes
- Planning and writing emails
5. Communicating Effectively through Assertiveness
- Effective listening and questioning skills
- Building rapport in face-to-face communication
- Identifying passive, aggressive and assertive behaviour
- Saying no without feeling guilty
6. Personal Development
- Accepting new responsibilities and challenges with confidence
- An action plan to implement and monitor your development
METHOD TRAINING
Presentation
Discussion
Case Study
Evaluation
FACILITIES
Training Kit
Handout
Certificate
Lunch + 2 X Coffee Break
Souvenir
Pick Up Participant
TRAINING FEE for Essential Skill For Administrators
Rp 6.500.000,- / participant / Non residential
Min. 3 Participant
