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Operational Risk and Internal Control Enhancement

Training Operational Risk and Internal Control Enhancement

OVERVIEW Training Operational Risk and Internal Control Enhancement

Dalam industri perbankan yang semakin kompleks dan terdigitalisasi, efektivitas pengelolaan risiko operasional serta penguatan internal control menjadi faktor krusial dalam menjaga stabilitas operasional, keamanan transaksi, kepatuhan regulasi, dan kepercayaan nasabah. Risiko operasional dapat muncul dari kelemahan proses internal, human error, fraud, gangguan sistem teknologi, hingga ketidaksesuaian terhadap kebijakan dan prosedur yang berlaku.

Tanpa sistem pengendalian internal yang kuat, institusi perbankan berpotensi menghadapi kerugian finansial, gangguan layanan, temuan audit, sanksi regulator, serta risiko reputasi yang dapat berdampak signifikan terhadap keberlangsungan bisnis. Oleh karena itu, bank perlu menerapkan framework operational risk management dan internal control yang efektif, terukur, dan adaptif terhadap perubahan lingkungan bisnis serta perkembangan teknologi digital.

TUJUAN Training Operational Risk and Internal Control Enhancement

1. Memahami konsep operational risk management dalam industri perbankan.
2. Mengidentifikasi sumber dan kategori risiko operasional.
3. Meningkatkan efektivitas desain dan implementasi internal control.
4. Mengembangkan metode monitoring dan evaluasi control effectiveness.
5. Mengurangi potensi fraud, operational losses, dan compliance breaches.
6. Memahami peran internal control dalam governance dan risk management.
7. Menyusun action plan peningkatan operational control di unit kerja masing-masing

MATERI Training Operational Risk and Internal Control Enhancement

1. Fundamental Operational Risk Management
   • Definisi operational risk
   • Framework operational risk management
   • Basel operational risk overview
   • Risk governance structure
2. Identification of Operational Risk
   • Risk identification methodology
   • Risk mapping process
   • Operational risk categories
   • Emerging operational risks
3. Internal Control Framework
   • Konsep internal control
   • COSO internal control framework
   • Segregation of duties
   • Authorization and approval control
4. Risk Assessment & Measurement
   • Risk assessment methodology
   • Risk scoring and prioritization
   • Control gap analysis
   • Residual risk evaluation
5. Key Risk Indicators (KRI)
   • Designing KRI
   • Monitoring operational risk metrics
   • Threshold setting and escalation
   • Dashboard reporting
6. Fraud Risk Management
   • Fraud typology in banking
   • Fraud prevention control
   • Fraud detection mechanism
   • Investigation and incident handling
7. Process Improvement & Control Automation
   • Business process review
   • Control optimization
   • Workflow automation
   • Exception management system
8. Operational Loss Management
   • Loss event recording
   • Root cause analysis
   • Corrective and preventive action
   • Operational loss reporting
9. IT & Cyber Operational Risk
   • IT operational risk
   • System failure and downtime risk
   • Access control management
   • Cyber incident handling
10. Compliance and Audit Support
    • Regulatory operational risk compliance
    • Internal audit readiness
    • Audit findings management
    • Control self-assessment
11. Monitoring & Reporting
    • Control effectiveness monitoring
    • Risk reporting escalation
    • Incident reporting framework
    • Management reporting
12. Business Continuity & Operational Resilience
    • Business continuity planning
    • Disaster recovery process
    • Crisis management
    • Operational resilience framework

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