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Root Cause Analysis Training for Team Members
December 6, 2019
Jadwal Pelatihan Root Cause Analysis Training for Team Members
| Tanggal | Tempat | Kota | | Belum ada jadwal terbaru |
OBJECTIVES
- Describe the concepts behind Root Cause Analysis thinking
- Describe why most traditional problem solving approaches do not work effectively
- Demonstrate a paradigm shift in their thinking about problem solving and failure analysis
- Demonstrate the skills to solve problems effectively using Root Cause Analysis principles
COURSE CONTENT
1. Introduction: Why most Traditional Problem Solving Processes Fail
- Stopping Too Soon
- The “Blame Game”
- The Root Cause Myth
- The Illusion Of Common Sense and One Reality
- Failure To Think “Outside The Box”
- Categorical Thinking
- Story Telling
2. Defining the Problem
- What is a “failure”?
- Recurring, Chronic Problem, or one-off Catastrophic Failure?
- Specifying Required Performance -“want” vs “can” vs “did”
- Variability in Processes and Parts -when has a failure occurred?
- Focus on Business Consequences
3. Preserving and Collecting Data
- Treat the Scene like a Crime Scene: Parts, Position, People Documents, Electronic Records
- Conducting Interviews
4. Minimising Further Consequences
- What Can be Done to Overcome the Immediate Consequences of Failure?
- Could This Occur Again While the Investigation is Being Conducted?
- What Can We do to Minimise Further Consequences?
5. Arranging the Analysis Team
- When is a Team based Analysis Appropriate?
- Who should be Involved?
6. Analysing the Data
- Cause-effect Principles
- Physical Root Causes
- Human Root Causes
- System (Latent) Root Causes
- Searching for Patterns and Comparisons
- Brainstorm for Causes
- Preparing a Cause-Effect Diagram
7. Verifying Hypotheses and Validating Causes
- Run Charts
- Additional Data Requirements
8. Developing Solutions
- Brainstorm For Solutions
- Solution Guidelines
- Solution Killers
- Validating Against the Cause-Effect Diagram
9. Selecting Recommended Solution
10. Communicating Findings and Recommendations
- Developing a Report
- Developing a Presentation: Agenda, Content, Presentation Skills
11. Implementing Outcomes
- Obtaining Approvals
- Tracking Implementation Progress
- Getting Proactive Work Done in a Reactive Maintenance Environment
12. Tracking for Results
- Developing and Implementing Tracking Metrics
13. Institutionalising the Process
- Training
- When to Perform an Analysis
- Tracking Implementation Compliance
TRAINING METHOD
Presentation
Discussion
Case Study
Evaluation
FACILITY
Training Kit
Handout
Certificate
Lunch + 2x Coffee Break
Souvenir
Pick Up Participants (Yogyakarta)
TRAINING FEE for Root Cause Analysis for Team Members
Rp6.500.000,-/Peserta/Non Recidential
